How to Submit KYC Documentation

Log into your trader dashboard and navigate to "Account Settings" > "KYC Verification." Upload a clear photo of your government-issued ID (passport, driver's license, or national ID) and a recent utility bill or bank statement showing your address from the last 30 days. This process is undertaken in a third party system that can request you specific information.

Ensure all documents are in color, clearly readable, and match the name and address information provided during account registration. KYC approval typically takes 24-48 hours and is required before your first withdrawal request.

How to Activate 2FA Authentication

Access your trader dashboard and go to "Account Settings" > "Two-Factor Authentication." Download Google Authenticator or similar TOTP app on your mobile device, then scan the QR code displayed on your screen to link your account.

Enter the 6-digit verification code from your authenticator app to confirm setup. Save the backup recovery codes provided in a secure location - these are your only way to access your account if you lose your phone.

How to Change Personal Information

Navigate to "Account Settings" > "Personal Information" in your trader dashboard to update details like phone number, email address, or mailing address. After the KYC, you won't be able to change the information.

Contact support at support@trade4u.com for changes requiring document verification, such as name corrections or country of residence updates. Include your account number and supporting documentation with your request.